Solutions
Services
Support
Collaboration
The following is based on publicly available information and official documentation. We make reasonable effort to keep it up to date. It is, however, possible that some elements may become outdated due to technical or organizational reasons. To confirm any details, contact the relevant provider or reach out to our Customer Service Center.
Products
Public cloud comparison
at the operational and system level
Want to move your business to the cloud, but don't know which one to choose? Check top public cloud providers comparison: Oktawave, Amazon Web Services, Microsoft Azure and Google Cloud Platform.
learn more >
- PUBLIC CLOUD COMPARISON
- CONTACT
Important information
Public cloud comparison - how it's made?
Service Level Agreement*
Oktawave
By default 99,96% for platform services with up to 99,99% in custom contracts and for services distributed across at least two subregions.
Amazon Web Services
By default 99,5% for instances and 99,99% for services distributed across at least two Availability Zones.
Google Cloud Platform
By default 99,5 for instances and 99,99% for services in Multiple Zones.
Microsoft Azure
By default 99,9% for instances using premium storage and 99,95% for services distributed across Availability Zones.
Compensation
(in case of service degradation or interruption)*
Oktawave
- 100% service credit for availability below 99,96%.
- 10% service credit for availability below 99,8%,
- 25% service credit for availability below 99,6%,
- 100% service credit for availability below 99,2%.
For services under Cloud Operations Team Oktawave Platinum package:
In custom contracts and for services under Platinum support package 300% credit for availability below 99%.
Amazon Web Services
- 10% service credit at 99-99,5% availability,
- 30% service credit at 90-99% availability,
- 100% service credit for availability below 95%.
- 10% service credit at 99-99,99% availability,
- 30% service credit at 95-99% availability,
- 100% service credit for availability below 95%.
For instances
For services
Google Cloud Platform
- 10% service credit at 99-99,5% availability,
- 25% service credit at 90-95% availability,
- 100% service credit for availability below 90%.
- 10% service credit at 99-99,99% availability,
- 25% service credit at 95-99% availability,
- 100% service credit for availability below 95%.
For instances
For services
Microsoft Azure
- 10% service credit at 99-99,9% availability,
- 25% service credit at 90-99% availability,
- 100% service credit for availability below 95%.
- 10% service credit at 99-99,95% availability,
- 25% service credit at 95-99% availability,
- 100% service credit for availability below 95%.
Data centers in Poland
Oktawave
Yes, two regions in central (Warsaw) and southern (Cracow) Poland.
Amazon Web Services
No, a Local Zone in Warsaw announced and Direct Connect available in Warsaw with the closest region in Frankfurt.
Google Cloud Platform
Yes, a full three-zone region in Warsaw.
Microsoft Azure
No, a region in Warsaw announced but currently without even ExpressRoute availability with the closest region in Frankfurt.
Network latency from major Polish ISPs**
Oktawave
- to Warsaw region: ~3 ms
- to Cracow region: ~10 ms
- to Warsaw region: ~0.5 ms
- to Cracow region: ~6 ms
- to Warsaw region: ~0.9 ms
- to Cracow region: ~6 ms
Orange
Netia
ATM
Measured to Cloud Storage endpoints in Warsaw (ocs-pl.oktawave.com) and Cracow (ocs-pl2.oktawave.com).
Amazon Web Services
- to Frankfurt availability zone: ~27 ms
- to availability zone in Ireland: ~40 ms
- to Frankfurt availability zone: ~18 ms
- to availability zone in Ireland: ~33 ms
- to Frankfurt availability zone: ~17 ms
- to availability zone in Ireland: ~36 ms
Orange
Netia
ATM
Measured to S3 endpoints in Frankfurt ( s3.eu-central-1.amazonaws.com ) and Ireland (s3.eu-west-1.amazonaws.com).
Google Cloud Platform
- to Warsaw availability zone: ~3 ms
- to Frankfurt availability zone: ~17 ms
- to Warsaw availability zone: ~0.7 ms
- to Frankfurt availability zone: ~15 ms
- to Warsaw availability zone: ~1 ms
- to Frankfurt availability zone: ~15 ms
Orange
Netia
ATM
Measured to Cloud Storage endpoints in Poland (first IP of storage.googleapis.com - served to Polish resolver) and Frankfurt (first IP of storage.googleapis.com served to Polish resolver).
Microsoft Azure
- to Amsterdam availability zone: ~21 ms
- to Frankfurt availability zone: ~19 ms
- to Amsterdam availability zone: ~18 ms
- to Frankfurt availability zone: ~16 ms
- to Amsterdam availability zone: ~19 ms
- to Frankfurt availability zone: ~17 ms
Orange
Netia
ATM
Measured to last router responding to ICMP echo before Blob Storage endpoints in Frankfurt (blob.fra21prdstr03a.store.core.windows.net) and Amsterdam (blob.ams07prdstr06a.store.core.windows.net).
Network latency for end user devices in Poland
Oktawave
To Warsaw DC: 10 ms on average
To Cracow DC: 12 ms on average
Measured from 20 end user devices across Poland to Cloud Storage endpoints in Warsaw (195.149.198.42) and Cracow (91.226.194.42) using Atlas RIPE.
Amazon Web Services
To Frankfurt availability Zone: 39 ms on average
To availability zone in Ireland: 55 ms on average
Measured from 20 end user devices across Poland to S3 endpoints in Frankfurt (52.219.169.69) and Ireland (52.218.60.147) using Atlas Ripe.
Google Cloud Platform
To Warsaw availability Zone: 19 ms on average
To Frankfurt availability zone: 37 ms on average
Measured from 20 end user devices across Poland to Cloud Storage endpoints in Warsaw (216.58.215.112) and Frankfurt (80.241.218.68) using Atlas Ripe.
Microsoft Azure
To Frankfurt availability Zone: 31 ms on average
To Amsterdam availability zone: 32 ms on average
Measured from 20 end user devices across Poland to routers responding to ICMP echo before Blob Storage endpoints (104.44.23.106 and 104.44.21.202) using Atlas Ripe.
Polish documentation
Oktawave
Amazon Web Services
No
Google Cloud Platform
No
Microsoft Azure
Partially available, machine translated.
Custom service configuration
Oktawave
API specification and service configuration can be adjusted to project needs in custom contracts.
Amazon Web Services
Only by combining available services.
Google Cloud Platform
Only by combining available services.
Microsoft Azure
Only by combining available services.
Pre-sales contact and support
Oktawave
Direct contact with consultants: via phone and email, pre-sales livechat, webforms. All channels available in Polish.
Amazon Web Services
Google Cloud Platform
Community support,, webforms, admin panel livechat.
Microsoft Azure
Community Support, Twitter, 0800 global call center helpline. 0800 (obsĊugiwana przez globalne call center), webforms.
Engineering support
Oktawave
- Free first line support available by phone, email, and a ticket system for free to all platform users
- Cloud Operations Support (24x7) - extended business support covering migration and maintenance of cloud systems, including a full-service option
- Cloud Migrations Team (8x5) - architectural guidance and consulting including automation, DevOps services for all major cloud providers.
- Support for applications deployed on Oktawave platform, including development.
Three leves provided by Oktawave in Polish and English
Oktawave Partners
Amazon Web Services
- Basic Support (free) includes access to Customer Service (24x7) through tickets and community help.
- Premium Support (24x7) in several tiers includes technical support and architectural guidance.
- AWS IQ enables contracting with freelancers and consultants.
Two levels of support provided by Amazon
Unavailable in Polish.
Certified partners and outside experts
Google Cloud Platform
- Basic Support includes community help and billing issues.
- Standard Support (8x5)
- Enhanced Support (24x7)
- Premium Support (24x7) including dedicated Technical Account Manager and guaranteed response times.
- enables contracting with consultant and purchase of third party solutions.
Four categories of support offered by Google
Unavailable in Polish.
Google Cloud Partner Advantage
Microsoft Azure
- Basic includes access to documentation and subscription support.
- Developer for trial and non-production environments.
- Standard with guaranteed response time for production environments.
- Professional Direct (24x7) for business-critical systems with proactive guidance from Microsoft delivery managers.
- third-party solutions and consulting services for many of Microsoft services.
Four tiers provided by Microsoft
Unavailable in Polish.
Contracts and billing*
Oktawave
On Demand, fixed-term contracts, indefinite contracts. Standard agreements can be adjusted and terms modified for individual needs.
Payments by credit card, wire transfer, and PayPal, including early payments.
Fixed fee contracts (with a 20% burst margin) are available for fixed term projects.
Amazon Web Services
Spot, On Demand, Reserved Standard and Convertible with payments by credit card and SEPA, including pre-paind model. Private Pricing Term Sheet is available for selected clients.
Google Cloud Platform
Spot, On Demand (with Sustained Use Discount), Committed Use with payments by credi card, PayPal, and SEPA, including manual early payments.
Microsoft Azure
Spot, On Demand, Reservations with payments by credit card and wire transfer.
Cyber insurance
Oktawave
Custom cyber insurance available through Oktawave.
Amazon Web Services
No public offer on provider's site.
Google Cloud Platform
No, only a beta/preview Risk Protection Program with with outside insurance companies.
Microsoft Azure
No public offer on provider's site.
Certifications
Google Cloud Platform
Microsoft Azure
Partnership programs
Oktawave
- affiliate program for service recommendations,
- program for freelancers and software houses,
- white label solution for integration and service providers.
Yes, for three categories of cooperation:
More information about partnership programs.
Amazon Web Services
- share sales opportunities,
- co-finance marketing efforts,
- develop own and clients' services using free or discounted service credits,
- gain new AWS competences,
- provide services to other AWS users.
Partner Programs helping:
Google Cloud Platform
- discounted purchase of GCP services,
- learning materials,
- opportunity to co-finance marketing efforts.
Partner advantage program available in four categories providing:
Microsoft Azure
- generate leads,
- extend Azure platform competencies.
Microsoft Partner Network helping:
Migration financing and free trial
Oktawave
- 12% of the contract value for expenditures under 25 kPLN a month,
- 17% of the contract value for expenditures above 25 kPLN a months.
Yes, for fixed term contracts over 12 months up to:
(Representative example: for a 3-year contract with expected spending level of 25 kPLN/month including both infrastructure and support expenses up to 153 kPLN can be used for engineering support and additional cloud services.)
Network equipment colocation
Oktawave
Yes, housing is available for RACK devices.
Amazon Web Services
No
Google Cloud Platform
Only for selected HSMs.
Microsoft Azure
No
Private and dedicated network connections*
Oktawave
Yes, VPN over public Internet and direct physical connection between client site and Oktawave subregions.
Amazon Web Services
Yes, S2S VPN over public Internet, direct connection in Warsaw or dedicated connection over partner network.
Google Cloud Platform
Yes, Cloud VPN over public Internet, direct Dedicated Interconnect and Partner Interconnect (available in Warsaw).
Microsoft Azure
Yes, S2S VPN over public Internet and ExpressRoute, without PoP in Poland, available over partner network.
Hybrid architecture
Oktawave
Yes, as custom service connecting on-premises infrastructure with Oktawave cloud.
Amazon Web Services
Yes, Outposts enables use of AWS services and equipment on-site.
Google Cloud Platform
Yes, Anthos enables on-premise and multi-cloud Kubernetes deployments.
Microsoft Azure
Yes, Stack enables deployment of Azure serices and equipment on-site, while remaining separate, fully, or partially integrated with Azure.
As of the date: 05.04.2022.
The document is provided for informational purposes only and covers selected aspects of cloud computing. The table is not intended to be exhaustive. Some services and providers may allow for custom and individual terms. Some aspects of cloud computing that are important to your organization may not have been covered. Contact the relevant provider or reach out to our Customer Service Center for full information before making a decision.
* Typical terms for most popular services. Detailed terms may vary between services and may be customizable for selected clients.
** Measurement methodology: average response time has been calculated for 5 ICMP packets sent using Looking Glass services made available by Netia, Orange oraz ATM.
CLOUD CONSULTATIONS
FOR MORE DETAILS
To confirm that the information is up-to-date and get more details, please contact our Customer Service Office or the cloud provider directly.